Tringify Partner Agreement
Effective date: 2026-04-20 Version: 2026-04-20
This Partner Agreement ("Agreement") is a binding legal contract between Tringify ("Tringify," "we," "us," or "our") and the individual or entity that enrolls as a Tringify Partner ("Partner," "you," or "your"). By enabling the Partner capability on your Tringify account, or by creating, transferring, or operating any store, referral, or client engagement through the Tringify partner program, you agree to be bound by this Agreement.
If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "Partner" refers to that entity.
1. The Partner Program
1.1 Eligibility
You must have a valid Tringify account in good standing, be at least the age of majority in your jurisdiction, and have the legal capacity to enter into contracts. Tringify reserves the right to refuse, restrict, or terminate Partner status at its sole discretion.
1.2 Scope
As a Partner, you may build and configure stores on behalf of merchants, transfer stores you operate to merchants, list your services in the Tringify partner directory, refer merchants to Tringify in exchange for the applicable referral compensation published from time to time, and use partner tooling, dashboards, and test environments.
1.3 Non-exclusivity
This Agreement is non-exclusive. You are free to build stores or agency practices on other platforms, and Tringify is free to enter into similar agreements with other partners.
1.4 Independent contractor
Nothing in this Agreement creates a partnership, joint venture, agency, employment, or franchise relationship between you and Tringify. You are an independent contractor responsible for your own taxes, expenses, clients, and employees.
2. Your Practice
2.1 Quality and professionalism
You will conduct your partner practice with honesty, professionalism, and technical competence. You will not misrepresent your relationship with Tringify, your capabilities, your certifications, or the outcomes a merchant can expect from engaging you.
2.2 Use of the Tringify name and brand
You may describe yourself as a "Tringify Partner" and use the Tringify name and logo in accordance with Tringify's published brand guidelines. You will not use Tringify's name, logo, or trademarks in a manner that suggests Tringify endorses, guarantees, or is responsible for your services, nor in a manner that is misleading, disparaging, or otherwise contrary to the brand guidelines.
2.3 Data handling
You will collect, process, store, and transmit only the minimum merchant, customer, and end-user data necessary to provide your services. You will protect all such data with reasonable administrative, technical, and physical safeguards and comply with all applicable privacy and data-protection laws, including but not limited to GDPR, CCPA, and any similar laws that may apply to the merchants and end users you serve.
2.4 Data deletion at engagement end
When a merchant engagement ends, or when Tringify terminates your access, you will delete any personal data and merchant data in your possession within thirty (30) calendar days, except where retention is required by law or where the merchant has an active contractual obligation to you that requires retention. You will provide a written confirmation of deletion upon request by Tringify or the merchant.
2.5 AI and machine learning
You will not use data obtained through Tringify's APIs, merchant stores, or end-user interactions to train, fine-tune, or improve machine-learning or artificial-intelligence models outside the scope of the services you have been engaged to provide, without the prior written consent of Tringify and the explicit opt-in consent of each affected merchant. Aggregated, fully anonymized, and non-reversible statistical data is excluded from this restriction.
2.6 AI-generated deliverables
If you produce store configurations, copy, designs, translations, or other deliverables using artificial intelligence or machine learning, you must: (a) clearly disclose to the merchant that the deliverable is AI-generated or AI-assisted; (b) review each AI-generated deliverable for accuracy, legality, and brand fit before handing it to the merchant; and (c) ensure that AI-generated deliverables do not infringe third-party intellectual property rights, violate applicable law, or contain misleading claims.
2.7 Prohibited conduct
You will not:
- Represent yourself as Tringify, as an employee or authorized agent of Tringify, or as holding a certification you have not earned;
- Collect, retain, or sell merchant or end-user data beyond what is necessary for the services you have been engaged to provide;
- Use Tringify APIs, tooling, or partner dashboards to scrape, harvest, or exfiltrate merchant or end-user data;
- Charge merchants fees labeled, invoiced, or described as "Tringify fees" or otherwise presented as payable to Tringify when they are not;
- Build workflows designed to bypass Tringify's billing, rate limits, or permissions systems;
- Transfer a store you operate to a merchant in a state designed to obscure costs, liabilities, subscriptions, or data retention obligations the merchant is about to inherit.
2.8 Rate limits and fair use
Your tooling and scripts must respect all published API rate limits. Sustained or deliberate attempts to exceed rate limits, circumvent throttling, or consume disproportionate platform resources may result in temporary or permanent suspension of your partner access without prior notice.
2.9 Test stores
Test or sandbox environments provided to you for development, prototyping, or demonstration are for those purposes only. You may not use them to process real commercial transactions or to run a production business.
3. Store Transfers
3.1 Transfer mechanics
When you transfer a store you operate to a merchant, you will provide the merchant with a clear, written summary of what they are receiving, including active subscriptions, installed apps, theme state, data exports, and any third-party integrations. You will use the Tringify-provided transfer flow whenever one is available.
3.2 Ownership after transfer
Upon completion of a transfer, the merchant becomes the owner of the store and its data. You will lose the operational access you had as the prior owner, except to the extent the merchant re-grants you collaborator or staff access through the merchant's own admin.
3.3 Pre-transfer obligations
Before a transfer, you will: (a) remove any personal or unrelated-client data from the store; (b) resolve any outstanding billing obligations for services billed through Tringify; (c) disclose any material subscriptions, integrations, or legal obligations the merchant will inherit; and (d) provide the merchant with sufficient information to change payment, billing, and notification contacts.
3.4 Post-transfer data
After transfer, you may retain only the minimum records you are legally required to keep (such as invoices) and any deliverables your engagement letter with the merchant expressly entitles you to retain. All other data must be deleted consistent with section 2.4.
4. Merchant Engagements
4.1 Your contract with the merchant
Each engagement between you and a merchant is governed by the agreement you have with that merchant. Tringify is not a party to that agreement. You are solely responsible for the scope, quality, timeline, pricing, refunds, support, and any warranties you offer to the merchant.
4.2 Support
You are solely responsible for providing support to the merchants you engage with, for the services you provide to them. Tringify is not obligated to provide support for work you have performed, deliverables you have produced, or configurations you have made.
4.3 No sub-agency of Tringify
You may not represent to merchants that Tringify is responsible for, stands behind, or guarantees your work product, advice, or deliverables. You may represent truthfully that Tringify provides the underlying platform.
5. Partner Directory and Listings
5.1 Listing submission
You may submit a listing to the Tringify partner directory. Listings must accurately describe your practice, services, regions served, and capabilities. Tringify reviews listings for compliance with the partner program and may approve, reject, edit, suspend, or remove listings at its discretion.
5.2 Reviews and reputation
Merchants and end users may leave reviews or ratings about your practice. You will not solicit, incentivize, or fabricate reviews, nor will you retaliate against merchants for honest reviews.
5.3 Removal from directory
Tringify may remove your directory listing at any time if your practice becomes inconsistent with the partner program, if you breach this Agreement, or if your conduct poses a reputational, legal, or security risk to Tringify, merchants, or end users.
6. Billing and Payments
6.1 Your fees
You may charge merchants whatever fees you and the merchant agree on, subject to applicable law. You are solely responsible for collection, invoicing, taxes, refunds, and disputes. Tringify is not a party to your billing relationship with merchants.
6.2 Referral and program fees
Tringify may offer referral compensation, program credits, or similar arrangements as published from time to time. The terms, qualification criteria, and payout schedules for those arrangements apply in addition to this Agreement. Tringify may change or discontinue any such arrangement prospectively with reasonable notice.
6.3 Platform-billed services
If you operate a store that is billed by Tringify while in your possession (for example, before a transfer), you are responsible for those charges until the store is transferred or the subscription is terminated.
6.4 Tax
You are solely responsible for determining, collecting, remitting, and reporting any taxes associated with your partner services, except those taxes Tringify is expressly required to handle on your behalf.
7. Intellectual Property
7.1 Your deliverables
You retain ownership of your tooling, methodologies, and deliverables, subject to the licenses granted in this Agreement and the agreements you have with your merchants.
7.2 Limited license to Tringify
You grant Tringify a worldwide, royalty-free, non-exclusive license to use your listing content, logo, and case-study materials that you submit to the Tringify partner directory, for the purpose of promoting the Tringify partner program and its partners.
7.3 Tringify property
Tringify and its licensors own all right, title, and interest in and to the Tringify platform, APIs, SDKs, partner tooling, trademarks, and documentation. Tringify grants you a limited, revocable, non-exclusive, non-transferable license to use these solely to provide partner services to merchants in accordance with this Agreement.
7.4 Feedback
If you submit suggestions, ideas, or feedback to Tringify about the partner program or the platform, you grant Tringify an unrestricted, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation or attribution.
8. Confidentiality
You may receive non-public information about Tringify, its roadmap, upcoming APIs, beta features, or merchant-level data accessible through your partner tooling ("Confidential Information"). You will protect Confidential Information with at least the same degree of care you use to protect your own confidential information, and in no event less than a reasonable degree of care. You will not disclose Confidential Information to any third party or use it for any purpose other than performing your obligations under this Agreement and serving the merchants you have been engaged by.
9. Warranties and Disclaimer
Tringify provides the partner program, APIs, SDKs, partner dashboards, test environments, and all related tools "AS IS" and "AS AVAILABLE," without warranty of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Tringify does not warrant that the partner program will be uninterrupted, error-free, or free of harmful components. Tringify may change, deprecate, or remove partner features at any time, with or without notice.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will Tringify, its affiliates, officers, employees, or suppliers be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost merchants, or business interruption, arising out of or relating to this Agreement, even if advised of the possibility of such damages. Tringify's total aggregate liability under this Agreement will not exceed the greater of (a) the total referral or program compensation paid by Tringify to you in the twelve months preceding the claim, or (b) one hundred U.S. dollars.
11. Indemnification
You will defend, indemnify, and hold harmless Tringify and its affiliates, officers, employees, and agents from and against any and all third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your partner services, including any security incident, data loss, or privacy violation involving stores you operated or engagements you undertook; (b) your breach of this Agreement; (c) your violation of any law, regulation, or third-party right; (d) any content, code, or deliverables you provide; (e) any AI-generated or AI-assisted deliverable you produce, including claims of intellectual property infringement, defamation, or consumer deception arising from such deliverables; or (f) any dispute between you and a merchant you engaged with.
12. Suspension and Termination
12.1 Termination for convenience
Either party may terminate this Agreement at any time, with or without cause. You may terminate by disabling partner access on your organization and ceasing use of the partner program. Tringify may terminate by providing notice through the partner dashboard or account email.
12.2 Termination for breach or risk
Tringify may suspend or terminate this Agreement, suspend or remove your directory listing, or restrict your access to partner tooling immediately and without notice if you breach this Agreement, violate applicable law, mishandle merchant data, or engage in conduct that Tringify determines, in its sole reasonable discretion, poses a risk to Tringify, its merchants, or its users.
12.3 Merchant continuity
If your partner access is suspended or terminated while you are actively engaged with merchants, Tringify may, at its discretion and in the interest of merchant continuity, notify those merchants, preserve merchant data, and help merchants regain sole ownership of the affected stores.
12.4 Effect of termination
Upon termination, all licenses and rights granted to you under this Agreement will immediately cease. Your directory listing may be removed. You will delete any Tringify Confidential Information and any merchant or end-user data in your possession within thirty (30) calendar days, except where retention is required by law. Sections 2.3, 2.4, 2.5, 3.4, 7.3, 7.4, 8, 9, 10, 11, 12.3, 12.4, and 13 will survive termination.
13. General
13.1 Changes to this Agreement
Tringify may update this Agreement from time to time. When a change is made, we will publish a new version and notify you through the partner dashboard. Your continued use of the partner program after the effective date of the new version constitutes acceptance of the new terms. If you do not agree, your sole remedy is to stop using the partner program, wind down your active engagements in cooperation with the affected merchants, and disable partner access.
13.2 Changes to APIs and features
Tringify may add, change, deprecate, or remove partner APIs, SDKs, dashboards, and features at any time. For breaking changes to stable, non-beta partner APIs, Tringify will provide at least ninety (90) calendar days advance notice through the partner dashboard or changelog, except where an earlier change is required to address a security vulnerability, legal obligation, or system integrity issue.
13.3 Governing law and dispute resolution
This Agreement is governed by the laws of the jurisdiction in which Tringify is organized, without regard to its conflict of laws principles. Any dispute arising out of or relating to this Agreement will be resolved exclusively in the courts located in that jurisdiction, and the parties consent to the personal jurisdiction of those courts.
13.4 Entire agreement
This Agreement, together with any program terms, brand guidelines, and directory policies referenced herein, constitutes the entire agreement between you and Tringify concerning the partner program and supersedes all prior or contemporaneous agreements, proposals, or representations.
13.5 Severability and waiver
If any provision of this Agreement is held to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect. A waiver of any breach is not a waiver of any subsequent breach.
13.6 Assignment
You may not assign or transfer this Agreement, in whole or in part, without Tringify's prior written consent. Tringify may assign this Agreement freely. Any attempted assignment in violation of this section is void.
13.7 Notices
Tringify may provide notices to you through the partner dashboard, by email, or through any other reasonable means. You are responsible for keeping your contact information current.
By enabling the Partner capability or continuing to use the partner program, you acknowledge that you have read, understood, and agree to be bound by this Partner Agreement.